Privacy policy

This privacy policy (this “Privacy Policy”) describes how Blue Skies Consumer Products LLC ("we", "us", or "our") collects, uses, and discloses your personal information (as defined herein) when you visit, use our services, or make a purchase from es5nic-yv.myshopify.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Your continued use of the Services after we inform you of and/or post any amendments to this Privacy Policy at the Site will constitute your acknowledgement and acceptance of such amendments.

How We Collect and Use Your Personal Information

To provide the Services, we collect and may have collected over the past twelve (12) months personal information about you when you voluntarily access the Site from your computer or mobile device or otherwise access our Services, as set out below. The information that we collect, and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information by which you may be personally identified. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including your username, password, security questions and other information used for account security purposes.
  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing such features of the Site or Services.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data") as you navigate through the Site. To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services. You may choose to have your device warn you each time a Cookie is being sent, or you may even choose disable Cookies through your device settings. Each device is different, though, so please contact your mobile service carrier or device manufacturer to learn how to disable or modify Cookies for your particular device. Do note that if you’ve chosen to disable or delete Cookies on your device, some of the functionality of our Site or Services may be lost.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.

How We Use Your Personal Information

  • Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and other features and functionalities related to your account. We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services that you may choose to use. In this case, Shopify will process your information as set forth in its Privacy Policy and Consumer Privacy Policy.
  • Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
  • Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
  • Communicating with You and Service Improvement. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

Our website also recognizes the Global Privacy Control (GPC) signal, which enables you to opt-out of certain uses or disclosures of your information. If you notify us of your preference through GPC, we will treat such signal as a valid request to opt out of sharing / targeted advertising for the associated browser or device, and, if we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent from your web browser or device.

How We Disclose Personal Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

In certain circumstances, we may disclose personal information that we collect to third parties for contract fulfillment purposes, legitimate purposes and other reasons subject to this Privacy Policy. Such circumstances may include:

  • With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
  • With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
  • With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We have in the past twelve (12) months disclosed the following categories of personal information for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":

 

Category

Categories of Recipients

  • Identifiers such as basic contact details and certain order and account information
  • Personal information categories listed in the California Customer Records statute such as basic contact details and certain order and account information
  • Commercial information such as order information, shopping information and customer support information
  • Internet or other similar network activity, such as Usage Data
  • Geolocation data such as locations determined by an IP address or other technical measures
  • Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers)
  • Business and marketing partners
  • Affiliates

We do not use or disclose personal information without your consent or for the purposes of inferring characteristics about you.

We have “sold” and “shared” (as those terms are defined under applicable law) personal information over the preceding twelve (12) months for the purpose of engaging in advertising and marketing activities, as follows:

Category of Personal Information

Categories of Recipients

Identifiers such as name, e-mail address and phone number

Business and marketing partners

Commercial information such as records of products or services purchased

Business and marketing partners

Usage Data

Business and marketing partners

 

User Generated Content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.

We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

If you are under eighteen (18), you may use the Site only with the consent of a parent or guardian. We do not knowingly collect or store any personal information about children under the age of thirteen (13). No one under age thirteen (13) may provide any personal information to us or on the Site. If you are under thirteen (13), do not use or provide any information on the Site or through any of its features, make any purchases through the Site, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use.

If you are a parent or guardian and you learn that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age thirteen (13) without verification of parental consent, we may take steps to remove that information from our servers.

Residents of certain states under thirteen (13), sixteen (16), or eighteen (18) years of age may have additional rights regarding the collection and sale of their personal information.

Security and Retention of Your Information

The security of your personal information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information that we store in order to protect it from unauthorized access, destruction, use, modification, or disclosure. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any personal information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate personal information to us.

We shall retain personal information collected and processed by us for as long as necessary to fulfill the purposes for which it was collected or for which you subsequently authorize and otherwise to carry out the purposes described in this Privacy Policy, and as otherwise permitted by applicable law.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.

Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:

·     Confirm whether we process their personal information.

·      Access and delete certain personal information.

·     Correct inaccuracies in their personal information (excluding Iowa and Utah).

·      Data portability.

·      Opt-out of personal data processing for:

o   targeted advertising (excluding Iowa);

o   sales; or

o profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).

·      Either limit (opt-out of) or require consent to process sensitive personal data.

 

The exact scope of these rights may vary by state. To exercise any of these rights please submit a request to this designated email address: support@blueskiescp.com.

Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sales opt-out right may submit a request to this designated email address: support@blueskiescp.com.

California. If you are a California resident, please see below for additional information about your privacy rights and how to exercise them.

 

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Notice to California Residents

This California Privacy Notice supplements the information contained in the Privacy Policy and applies only to California residents (“California Consumer”). This California Privacy Notice sets forth the disclosures and rights for California Consumers regarding their personal information, as required by the California Consumer Privacy Act of 2018 (“CCPA”), the California Privacy Rights Act of 2020 (“CPRA”), and any implementing regulations adopted thereunder. Any terms (including defined capitalized terms) used in this California Privacy Notice have the same meanings given in the CCPA, CPRA, and the associated regulations, unless otherwise defined.

If you are a California Consumer, you have the right to request: (1) that we disclose to you what personal information we collect, use, disclose, and sell, including the right to request that we provide to you the categories and specific pieces of personal information we have collected about you (“Right to Know”); (2) that we delete the personal information we collect about you (“Right to Delete”); (3) that we correct inaccurate personal information we hold about you (“Right to Correct”), (4) to opt-out from the sharing of your personal information to a third party for cross-context behavioral advertising (i.e., targeted advertising) (“Right to Opt-Out of Sharing”), and (5) to opt-out from the sale of your personal information (“Right to Opt-Out of Sale”), all subject to the meanings and exceptions set forth in the CCPA and CPRA. More information on each of these rights is below.

If you are a California Consumer and would like to exercise any of your rights below, please submit your request to support@blueskiescp.com. In your request, you must provide enough information to allow us to verify you are the person about whom we collected personal information, or their authorized representative. You must also describe your request with enough detail so that we can understand, evaluate, and respond to it. we cannot respond to your request if we cannot verify your identity. We will only use the information you provide in a request to verify your identity. We may ask that you provide us with information, beyond your full name, in order to verify your identity and fulfill your request. If we are unable to verify that the individual submitting the request is the same individual about whom we have collected information (or someone authorized by that individual to act on their behalf), we will not be able to process the request.

·  Requests to Know: California Consumers have the right to know what information we have collected about them (the categories and the specific pieces of information).

·    Requests to Delete: California Consumers have the right to request that we delete personal information we have collected from them.

·       Right to Correct Inaccurate Information: California Consumers have the right to request that we correct inaccurate information we hold about them.

·       Do Not Sell or Share:

o   Right to Opt-Out of Sharing: California Consumers have the right to opt-out of the sharing of their personal information to a third party for cross-context behavioral advertising (i.e., targeted advertising), whether or not for monetary or other valuable consideration. The Company additionally shares your personal information with its corporate affiliates which may be considered “sharing” under the CCPA and CPRA.

o   Right to Opt-Out of Sale: California Consumers have the right to opt-out of the sale of their personal information. We may share your personal information with corporate affiliates which may be considered “sales” under the CCPA and CPRA. If you are a California Consumer and would like exercise your Right to Opt-Out of Sale, please submit your request by completing this form.

o   Additional Information: To disable sharing through Cookies that may be considered “sales” or “sharing” under the CCPA and CPRA, please click on the link in the footer entitled “Cookie Settings”. In addition, the Digital Advertising Alliance also offers tools for California consumers to send requests under the CCPA and CPRA to opt out of the sale of personal information by some or all of the participating companies.

We will retain all categories of personal information described in this California Privacy Notice as set forth above. We do not knowingly sell or share personal information of users younger than sixteen (16) years of age.

California Consumers have the right not to receive discriminatory treatment for exercising CCPA and CPRA rights. We will not discriminate against you for exercising any of your CCPA and CPRA rights.

Notice of Financial Incentive: Under California regulation, certain programs we offer that provide benefits to consumers may be considered financial incentive programs. We may collect personal information from you in connection with these programs, for example contact information (name, email address, residential address) and certain commercial information for a number of reasons, including to administer the program, contact you with regard to your account (if any), to provide the benefits to you, to better serve you, and to fulfill your requests associated with the program. To opt in to the programs, you may need to provide certain information, register for an account, and agree to the applicable program terms, or otherwise follow the instructions associated with that applicable program. Please also see the terms of the program you are joining for additional description of the program and any additional requirements. Participation in our programs is voluntary, and you can withdraw at any time. To the extent that we provide a program that may be considered a financial incentive because the program is directly or reasonably related the collection, deletion,  sale, or retention of consumer personal information, the value is reasonably related to the overall value we receive from the personal information participants provide specific to the program minus the costs and expenses we incur in providing the program.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below.

International Users

Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information may also be processed by staff and third-party service providers and partners in these countries.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at support@blueskiescp.com  or contact us by mail at 801 Broad Street, Suite 300, Chattanooga, TN, 37402-2668, US.

Last updated: June 23, 2025